During a recent trip to New York, a great teaching example came up that helped someone who was a little resistant to what I was teaching.
I was coming back to my hotel room and the maid was just about to clean the room, she saw me and said she would come back. I said no need I just needed to drop a bag off and asked how long she need to clean the room. We were chatting and I asked how she was doing and also how good a job she did cleaning the room the day before, she said thank you and we both went our own way.
That night I was traveling on the subway with someone who was resisting and didn't believe how people respond to kindness and appreciation. A lady approached and said hello, do you remember me, I thought for a second and replied, sorry no. She said I cleaned your room this morning, room 2426, then it clicked into place, so we chatted some more, she was on her way home and we were on our way to the new Yankees stadium (I know I'm a traitor).
The universe orchestrated that really well and it showed how people do remember when others are nice to them and are appreciative. Most people don't appreciate those who serve them in the way the maid does. It takes just a few seconds to express those words and they do mean a lot to the recipient, this lady remembered me and my room number. The next morning she was there to clean my room first and we chatted some more, she shared her dreams, yes maids have dreams too and I gave her some ideas to help.
People often think that just paying a bonus for work well done is enough, not realizing that a few minutes of your time connecting with the person is more valued. People want to do well no matter what job they do, yes they make mistakes at times, we all do, and that is pointed out often in an exaggerated way.
As Abraham would say, complaining and being critical takes you out of the vortex, connecting, appreciating and complimenting takes you in the vortex. Life is better in the vortex.
I hope you enjoyed this example, you can make a difference one person at a time
